Privacy Policy for ERYD APP, LLC

Effective Date: Jan 1, 2024
Last Updated: December 3, 2024

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This Privacy Policy explains how ERYD APP, LLC (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit our website www.eryd.us (the “Site”) or use our mobile applications available on the Apple App Store and Google Play Store (the “App”). By accessing or using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

A. Information You Provide to Us

• Account Information: When you sign up or create an account, we may collect your name, email address, phone number, and payment information.

• Profile Details: Information such as your profile photo, location preferences, and rental history.

• Communications: Any feedback, inquiries, or customer service requests.

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B. Information We Collect Automatically

• Usage Data: Details about your use of the Site or App, including IP address, device information, browser type, pages viewed, and referral links.

• Location Data: If you enable location services, we may collect real-time location data for accurate scooter rental and tracking purposes.

 

C. Information From Third Parties

We may collect data from third-party services, such as payment processors, analytics providers, and social media platforms if you connect your accounts.

 

2. How We Use Your Information

We use your information for the following purposes:

1. To provide and manage our services, including scooter rentals, billing, and customer support.

2. To improve our Site and App functionality, user experience, and security.

3. To send transactional communications, such as confirmations, updates, and reminders.

4. To deliver marketing content, promotions, and offers, with your consent.

5. To comply with legal obligations and enforce our Terms of Service.

 

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

• Service Providers: With third-party vendors who assist in payment processing, app functionality, or analytics.

• Legal Compliance: To comply with legal obligations or respond to lawful requests.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

 

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

5. Your Privacy Rights

A. Managing Your Information

You may access, update, or delete your account information through your account settings or by contacting us at [Insert Contact Email].

 

B. Opt-Out

You can opt-out of marketing communications by following the instructions in the emails or contacting us directly.

 

C. Location Data

You can disable location tracking in your device settings; however, this may affect the functionality of our services.

 

6. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

7. Third-Party Links

Our Site and App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

8. Privacy for Children

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

 

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: contact@eryd.us

• Mail: ERYD APP, LLC, 1302 Waugh Dr, 442. Houston, TX 77019

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By using our services, you acknowledge that you have read and understood this Privacy Policy.